What Our Customers Say
Honest feedback from people who trust us with their devices.
Honest feedback from people who trust us with their devices.
Enter your job number from your confirmation email to check your repair warranty.
Your job number (e.g. JOB-2025-1234 or WRT-2025-0042) is in your intake receipt and confirmation emails.
365-Day Warranty
Standard on all repairs
Same Fault
Free re-repair if fault returns
Easy Claims
Just bring your device in
Every repair we carry out is covered for 365 days against the same fault coming back. If we replaced a screen and that screen develops a fault, if we fitted a battery and it will not hold a charge, if we repaired a charging port and it stops charging again — bring the device back and we will put it right at no cost.
The warranty covers the part we fitted and the work we did. It runs from the day you collected the device, and it is attached to the job number on your receipt, so there is nothing to register.
New physical damage. A screen we replaced that is cracked again has been dropped again. We will always replace it, but at the normal price.
Liquid damage after the repair. Water and electronics are unpredictable, and we cannot stand behind a device that has been wet since we last saw it.
An unrelated fault. If we changed your battery and the camera later fails, that is a separate repair.
Work opened up by somebody else. If another shop has been inside the device since our repair, we cannot tell what changed.
None of this affects your statutory rights under the Consumer Rights Act 2015.
Bring the device to any of our shops with your receipt or your job number — you do not have to return to the branch that did the repair. Tell whoever is at the counter what the device is doing, and we will look at it while you wait where we can.
If the fault is covered we fix it free. If it turns out to be something else, we will tell you what it is and what it would cost before touching anything.