What Our Customers Say
Honest feedback from people who trust us with their devices.
Honest feedback from people who trust us with their devices.
Enter your job number to see the live status of your repair. You'll find it on your collection receipt or in your confirmation email.
Live Status
Always up to date
No Login
Just your job number
365-Day Cover
All repairs warranted
Can't find your job number? Contact us and we'll look it up for you.
Booked in. The device is with us and logged against your job number. It is in the queue.
Diagnosed. A technician has found the fault. If the price has changed from the estimate, this is the point at which we call you — we never carry out work you have not agreed to.
Awaiting parts. The part is on order. Most arrive next working day; a less common model can take a few days.
In progress. The repair is being done now.
Ready to collect. Finished, tested, and waiting at the counter. Bring your job number and some ID.
Collected. The device is back with you, and your 365-day warranty started on that date.
Your job number is on the receipt you were given when you dropped the device off, and in the confirmation email or text we sent at the same time. It is short and begins with a letter.
If you cannot find it, call the shop that has your device — your name and phone number are enough for us to find the job. You can also check your warranty status with the same number once the repair is finished.