What Our Customers Say
Honest feedback from people who trust us with their devices.
Honest feedback from people who trust us with their devices.
Woodbridge, Suffolk
4.9 on Google · 140 reviews
Repair. Renew. Restore.
iPhone and Samsung screen repairs, battery replacements, charging ports, tablets and laptops — on the Thoroughfare in Woodbridge. Most repairs are finished the same day, and every one carries our 365-day warranty.
Same day in most cases
Screens and batteries are usually done while you wait.
365-day warranty
Every repair is covered. If it goes wrong, bring it back.
No appointment needed
Walk in six days a week, or book a slot to be certain.
Why Horizon
What Woodbridge customers get every time they bring us a device.
Our team comprises highly trained technicians with a wealth of experience, ensuring your devices are in capable hands.
We offer a one-stop shop for all your electronic device needs, from repairs to accessories and sales.
Using genuine parts and state-of-the-art technology, we ensure that every repair is executed with precision and quality.
Your satisfaction is our priority. Experience transparent communication, fair pricing, and exceptional customer service at Horizon Phone Shop.
Most asked for
Same prices at every shop, and a firm quote before any work starts.
Screen Replacement
From £35
Battery Replacement
From £29
Charging Port
From £29
Water Damage
From Free assessment
Back Glass
From £39
Or search by brand
Not listed? We repair far more than this — call the Woodbridge shop on 01394549277.
At Horizon Phone Shop, our Device Diagnostics service delivers a complete assessment of your Iphone , Samsung phones, tablet, Ipad, mac books and laptop. Our skilled technicians examine to identify underlying issues, ensuring we resolve the root cause for reliable, lasting repairs. You’ll receive a transparent report with recommended repairs, so you know exactly what’s needed before we begin.
At Horizon Phone Shop, our expert technicians are masters of device repair! With their skills and experience, they tackle everything from cracked screens to complex diagnostics, using high-quality parts to ensure your devices are back in action and built to last. Trust our team to bring your gadgets back to life!
At Horizon Phone Shop, we deliver high-quality repairs that you can trust! Our skilled technicians use top-notch parts and techniques to fix everything from Iphone screen replacements to Samsung phone battery issues, ensuring your devices are back to peak performance in no time. Experience the difference with our commitment to quality!
Committed to quality
Always deliver more than expected.
At Horizon Phone Shop, we are your trusted experts for fixing all major brands of phones like Apple, Samsung, Huawei, etc., tablets, laptops, MacBooks, smartwatches, and desktops. Consider us your reliable partner in the tech world. By looking at our website you could see how our dedication to quality can keep your devices working great, so you’re always ready for anything!
Our Woodbridge shop is on the Thoroughfare in Woodbridge, with technicians on site six days a week. Walk in without an appointment, or book a slot and we will have the part ready when you arrive.
Our Services
Swift fixes for seamless connections. Your phone, our expertise.
Precision fixes for your iPad's peak performance.
Efficient fixes to keep your tablet in top form.
Tailored care for your MacBook's brilliance.
Quick, quality fixes for your laptop's longevity.
Reliable solutions to get your command center running smoothly.
Seamless service for your smartwatch.
Elevate Your Devices with Horizon Phone Shop Accessories
Come and see us
We are on the Thoroughfare in Woodbridge. Pop in with your device — no appointment needed.
21A, Thoroughfare
Woodbridge, Suffolk
IP12 1AA
Monday to Saturday
09:00 AM – 06:00 PM
We repair phones for people across Suffolk, not just Woodbridge itself — customers travel in from Melton, Martlesham, Wickham Market, Rendlesham, Framlingham and Ipswich. There is nothing to arrange in advance; just bring the device to the counter.
Trade with us
Get cash for your old phone, tablet or laptop. Our process is simple, fast and secure — get a fair quote in minutes.
Get a fair and competitive quote for your used phone, tablet, or laptop. Our process is simple, fast, and secure.
Get a QuoteFrom our Google Business Profile
★ 4.9 average from 140 Google reviews
"These guys are amazing, my husband locked himself out of his brand new phone, took the phone into them at 11 and they were all day sorting it, mainly because we couldn’t remember passwords etc but somehow they managed to get into it. They were unbelievably patient with us as every question they asked us we barely knew the answer too. But they did it.I also noticed they were extremely kind to an elderly lady who had a problem with her phone. Such lovely blokes. Highly recommend"
Kim Berry
Verify on Google →"Horizon phone shop has been treated us fairly and honestly when repairing our phones, thank you very much! I would highly recommend them!"
JIANHUA RYDE
Verify on Google →"Popped in on the off chance my old iPhone 12Pro was repairable (it died suddenly a few weeks ago) and all fixed and working within 5 minutes. Excellent service; friendly, professional and knowledgeable. Thank you."
Terry Gammell
Verify on Google →Good to know
We are on the Thoroughfare in Woodbridge — 21A, Thoroughfare, Woodbridge IP12 1AA. We are open Monday to Saturday, 09:00 AM to 06:00 PM. Call 01394549277 if you need directions.
No — you are welcome to walk in, and most repairs are done the same day. Booking ahead is worth it for a screen or battery so we can have the right part ready when you arrive.
Most screen replacements take 30 to 60 minutes and can be done while you wait. We will give you an accurate time when you bring the device in.
Screen replacements start from £35 and batteries from £29, but the exact price depends on the model. You always get a firm price before any work begins — and if the repair turns out not to be worth doing, we will tell you.
Yes. Customers come to our Woodbridge shop from Melton, Martlesham, Wickham Market, Rendlesham and across Suffolk. There is nothing to arrange — just bring the device in.
We do. Bring your old handset into the Woodbridge shop with some ID and we will make you an offer on the spot, or get an estimate online first using our trade-in form.
Still not sure? Call the Woodbridge shop on 01394549277 and we will tell you straight.
Every repair and purchase at our Woodbridge shop earns points. Redeem them for discounts at any Horizon Phone Shop.
🥉 Bronze
0–499 pts
🥈 Silver
500–999 pts
🥇 Gold
1,000–2,499 pts
💎 Platinum
2,500+ pts
From the workshop
Expert advice from our technicians to keep your devices running smoothly.
Device Care
Cases, screen protectors and a few genuinely useful habits — what actually reduces the odds of needing a repair, and what’s mostly marketing.
Guides
Upgrading soon? Here’s an honest comparison of trading in versus selling privately — and how to get your old device ready either way.
Repair Tips
A laptop that won’t start isn’t always as serious as it looks. Work through these steps first — they solve more cases than you’d think.
Our other shops
We have 2 more shops, each with technicians on site.
Don't let a broken device slow you down. Book your repair today and let our experts handle the rest.
