What Our Customers Say
Honest feedback from people who trust us with their devices.
Honest feedback from people who trust us with their devices.
Follow the steps below to schedule your device repair with us. It's fast and easy!
No. You are welcome to walk into any of our shops six days a week and most common repairs — screens, batteries, charging ports — are done while you wait.
Booking is worth doing for two reasons. It means we can have the right part for your exact model on the bench before you arrive, which turns a two-day wait into an hour. And it means you are not standing behind three other people on a Saturday afternoon.
The device, and your passcode or pattern — we cannot test a repair we cannot unlock, and a phone that goes back to you untested is a phone that comes back again. If you would rather not share it, tell us and we will work around it.
Back up anything you would hate to lose before you come in. We take care, and most repairs do not touch your data, but no repair shop can guarantee a device that arrives already damaged.
Turn off Find My iPhone, or sign out of your Google account, if the repair involves replacing the screen or the board. We will tell you if it does.
You get a confirmation with a job number. Bring that number — or just your name — to the shop at your slot.
We look at the device and confirm the price before we start. If the fault turns out to be something other than what you booked for, we call you with the real price and you decide. We never carry out work you have not agreed to, and if a repair is not worth doing we will tell you that too.
Every finished repair carries a 365-day warranty against the same fault returning.